There is plenty of data confirming the migration of work from law firms to corporate legal departments. Once regarded as law’s junior varsity, the in-house role has become a coveted alternative... read more →
Thomson Reuters will soon release its second biennial “Alternative Legal Service Study.” The inaugural study popularized the “alternative legal service provider” (ALSP) moniker to describe a new breed of “legal” providers... read more →
The legal profession and the trillion-dollar global industry are undergoing a transformation. The seminal elements of legal practice–differentiated expertise, experience, skills, and judgment–remain largely unchanged. The delivery of legal services... read more →
New business models are the key to innovation, not new technology. That’s the conclusion of a recent Wall Street Journal CIO article that draws from business guru Mark Johnson’s new... read more →
Singapore’s cityscape is a glimpse into the future, tinged with remnants of a bygone colonial age. Its buildings are tall, bold, and push the boundaries of architectural imagination. The postmodern... read more →
With all the talk of “legal innovation,” it’s remarkably difficult to overcome institutional stasis within a legal organization, regulatory body, law firm, corporate legal department, or law school. The principal... read more →
It’s not often that a law firm hears what’s expected directly from the client’s CEO. That’s what occurred at the recent DXC Strategic Partner Law Firm Summit. Bill Deckelman, DXC’s... read more →
Last week’s column examined the disconnect between law’s “innovation” fixation and its low customer satisfaction and distribution challenges. Instead of embracing the customer-centricity characteristic of digital transformation companies like Amazon... read more →
Law is struggling to keep pace with the speed of business as well as to satisfy clients. One key reason is that there are too many lawyers involved in legal... read more →
Ferris Bueller famously quipped, “Life moves pretty fast.” Imagine what he would say now …The pace of change is accelerating at warp-speed, buoyed by technological advances, communication, and globalism. Dell... read more →